Shipping Policy
Order Processing and Shipping Policy
At Innovybe, we aim to process all orders within 1-3 business days. However, certain factors such as incomplete payments, insufficient address information, or high demand during peak seasons may affect processing times. In such cases, we will contact you via email to resolve any issues promptly and ensure successful delivery.
Our standard shipping times are:
- United States: 7-12 business days
- International Destinations: 10-14 business days
Please note that external factors such as weather conditions, holiday seasons, and shipping company errors may occasionally cause delays. While these situations are beyond our control, we are committed to keeping you updated with all available information about your order.
Taxes and Duties
Any customs taxes or duties imposed by your country on incoming packages are the responsibility of the customer. For clarification on applicable charges, we recommend contacting your country’s customs office. Please be aware that we cannot be held responsible for delays caused by customs clearance processes, as the timing of release depends solely on customs authorities.
Order Cancellation
If you wish to cancel your order after payment, please contact us as soon as possible. While we will do our best to assist, cancellations cannot be guaranteed once orders are forwarded for processing or shipping.
Thank you for choosing Innovybe. We are dedicated to providing you with a smooth and reliable shopping experience.